Added

  • Support for Token Authentication with Zendesk integrations, allowing Google SSO and 2FA users to authenticate

Improved

  • Ongoing campaign status popover text

Fixed

  • Broken documentation links in Omnichannel Campaign Manager
  • Reporting issue when using "by email domain"
  • Placement of campaign schedule error message
  • Touchpoint metrics should have consistent horizontal positioning
  • When disabling touchpoints, the dotted line connecting touchpoints is above the wait timeframe clock
  • Calculation of "in between" metrics within Customer Lifecycle where orders containing multiple items skewed results
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